Health record requests: powered by patients.

Surely there's a way to reduce repetitive administrative processes while preserving patient consent, practice oversight, privacy compliance and auditability?

Surely it's all time that could be better spent on patient care?

Yes and yes. Welcome to Surely.

Compliant with the HIPC 2020End-to-end encrypted
Zero cost to general practicesPMS integration
Surely platform: patient-led health record request and secure delivery

Health record requests shouldn't add to administrative burden

Currently, requests for patient records, whether for personal patient access or health insurance, can be slow, inconsistent, and resource-intensive for practices, patients, and third parties alike.

Fulfilling record requests can take hours

It's time consuming for clinicians and admin teams, time that could be better spent on patient care.

With Surely, you can remove the administrative burden on clinical teams.

The records belong to the patient

While personal health information belongs to the patient, patients often have little control or insight into what health information might be shared, with who and when.

With Surely, patients have greater control over their health information.

Extra work, with no efficiency gains

Practices carry the workload of fulfilling health record requests, often having to double check the purpose of requests and verify patient consent, with little opportunity to streamline the process. The result is a drain on practice resources.

Using Surely, you minimise process, and maximise efficiency.

Without a clear consent record, compliance is hard to demonstrate

Without a clear, traceable record of consent at every step, it can be challenging to demonstrate full alignment with the Health Information Privacy Code 2020.

With Surely, you never have to doubt.

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